TERMS OF SERVICE


1. Overview

This website is operated by Mextalki. The terms "we," "us," and "our" refer to Mextalki. By using our website and enrolling in our language learning programs, you agree to be bound by these Terms and Conditions, including any additional policies referenced herein.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

2. Eligibility

By using our services, you confirm that you are at least the legal age of majority in your jurisdiction or have obtained parental consent to use our website.

3. Use of Services

You agree not to use our services for any illegal purposes or in violation of any applicable laws. Unauthorized activities, including transmitting harmful code or accessing restricted areas of the site, will result in termination of service.

4. General Conditions

We reserve the right to refuse service to anyone for any reason. Your content (excluding payment information) may be transferred unencrypted across networks.

5. Accuracy of Information

While we strive to provide accurate and up-to-date information, we do not guarantee that all content on our site is complete or current. Any reliance on the material is at your own risk.

6. Modifications to Services and Pricing

Our course offerings and pricing are subject to change without notice. We reserve the right to modify or discontinue any service without liability.

7. Language Learning Services

8. Billing and Account Information

You agree to provide accurate and updated billing details. We may refuse or cancel enrollments suspected of fraud or unauthorized activity.

9. Third-Party Tools and Links

We may offer access to third-party tools or content "as is" without warranties. Third-party links on our site are not endorsed by us, and we are not liable for any issues arising from third-party interactions.

10. User-Generated Content

If you submit ideas, comments, or other materials, we have the right to use them without compensation. We may remove any content that violates these Terms.

11. Personal Information

Your submission of personal data is governed by our Privacy Policy.

12. Errors and Omissions

We reserve the right to correct any errors on our website, including course descriptions and availability, without prior notice.

13. Prohibited Uses

You agree not to use our site for unlawful or harmful purposes, including but not limited to:

14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee uninterrupted service. Our educational content and services are provided "as is" without warranties.

15. Indemnification

You agree to indemnify and hold Mextalki harmless from claims arising from your violation of these Terms.

16. Intellectual Property Rights

All content, including but not limited to images, articles, videos, and course materials, is the exclusive property of Mextalki. Unauthorized reproduction, distribution, or modification of our content without explicit permission is strictly prohibited.

17. Dispute Resolution

Any disputes shall be governed by the laws of Mexico and resolved under the jurisdiction of Mexico City.

18. Refund Policy

- Users may request a 100% refund if they cancel their subscription within the first 7 days of initiation or renewal.
- If no lessons or conversation club slots have been used, users may request a 50% refund within 30 days of initiation or renewal.
- No refunds will be issued beyond 30 days from the initiation or renewal date.
- Refunds will be processed within 30 days and issued to the original payment method.

19. Severability

If any provision of these Terms is deemed unlawful, it shall not affect the validity of the remaining provisions.

20. Termination

We may terminate or suspend your access to our services at any time for violations of these Terms.

21. Changes to Terms

We reserve the right to modify these Terms at any time. The latest version will always be posted on our website.

22. Contact Information

For questions regarding these Terms, please contact us at admin@mextalki.com.